Don't know enough about Android to help, but can you list the versions of Android running on the platforms which work and don't work ? You listed these: Crashes on: 1. Samsung A7 2. Samsung M40 3. Samsung S9 4. Samsung S10 5. Realme C2 Works on: One plus(7, 7pro, 5) and Nokia 6.1 plus. If there's anything else obvious which divides the two platforms, please mention that too.